Peace-Making is Our Business, Our Only Business
Course 170 - Conflict Management
  • Evaluate personal conflict style using Thomas Killman’s self-assessment tool.
  • Distinguish facilitative vs. directive   behaviors.
  • Define the collaborative problem solving process.
  • Participate in interactive role plays and scenarios relevant to conflict situations.
2010 Enrollment Dates
*PSI School of Collaboration supports the needs of students by individualizing training dates and times.  All students
must have pre-authorization from the school to enroll via the “Personalized” category available on PayPal.  For more
information contact us at customerservice@phoenixstrategies.biz